The regulatory services of the Department of Social Welfare and Development (DSWD) recently received its certification from the International Organization for Standardization (ISO).

The DSWD’s ISO 9001-2008 certification covers the  five regulatory services of Standards Bureau namely: Registration of Auxiliary Social Welfare and Development Agencies, Registration and Licensing of Social Welfare Agencies (SWAs), Accreditation of SWAs’ Programs and Services, Endorsement of Duty-Free Entry, and National Authority to Conduct Fund Drives.

The Standards Bureau is responsible for fulfilling the regulatory and quality assurance roles of the Department

ISO 9001:2008 sets out the criteria for a quality management system.  It can be used by any organization, large or small, regardless of its field of activity.   ISO 9001:2008 is implemented by over one million companies and organizations in over 170 countries.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

Using ISO 9001:2008 helps ensure that customers get consistent, good quality products, and services.

The certification is valid for three years – from August 3, 2014 to July 19, 2017.

DSWD Undersecretaries Angelita Y. Gregorio-Medel and Parisya H. Taradji, and Standards Bureau Director Marites M. Maristela received the certification from AJA Registrars, Inc. Vice-President Paul Bagatsing on October 24, 2014 at the DSWD Central Office in Batasan, Quezon City.   Other DSWD officials and staff were also present during the awarding ceremony.

“After two rigorous audit stages, we are pleased that  DSWD has successfully completed the requirements for certification,”   DSWD Secretary Corazon Juliano-Soliman said.

Sec. Soliman vowed that the DSWD will continue to streamline documentation and processing systems to provide smoother, faster, and more efficient delivery of its frontline services. ###